We welcome all feedback. On reception we have feedback forms and you can tell us if you would recommend our services to your friends and family.
If for any reason you have not been happy with our service and would like to complain please ask at reception or phone 0114 2343418 and we have an official complaints procedure.
We aim to deal with any complaints swiftly.
To view our ‘Complaints Procedure leaflet’ please click here
All babies will have a 8 week check with a Doctor
We will arrange and inform you of all upcoming vaccinations.
We meet regularly and work closely with our Midwife and Health Visitor colleagues
We are happy to report we have been inspected by the Care Quality Commission and were considered good in all areas. If you would like to read the full report please follow the link.
CQC FINAL 1-566511883_location_tramways_medical_centre20160303 (1)
NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
The average pay for GPs working in Tramways Medical Centre in the financial year 2022/2023 was £137,015 before tax and National Insurance. This is for two full-time GPs and four part-time GPs who worked in the practice for more than six months.
Minutes Patient Participation Meeting January 2017 Thank you to the most recent members of our Patient Participation Group, minutes of our most recent meeting are attached. We are always looking for new members, please let reception know if you would like to take part.
The practice has a formal complaints procedure, if you do have any reason to complain please ask to speak to the Practice Manager or any of the Doctors.
Developing Our Patient Participation Group
Our Patient Participation Group has been going for the past 2 years, communicating regularly on ways we can improve our practice. This year we were keen to develop the group, encouraging new people to join and carrying out a new survey.
We wanted our group to be representative of the whole practice so advertised widely with posters in the waiting room and on our doors. We also advertised online and on our prescriptions. The plan was for the group to meet formally every 6 months, but we also made our Practice Survey available online and in reception. This was done so that people with limited time could also take part.
Once each survey and discussion has taken place we will post our results online and make them available through reception also. The results will also include our plan on how we will endeavour to improve our service in areas problems were raised.
We have recently updated our privacy policy. This covers how we deal with all data coming into and out of the practice. The full policy is available via the following link. TMC Privacy Policy
Health A-Z
https://www.tramwaysmedicalcentre.com/health-a-z/
Mental Health Crisis
https://www.samaritans.org/branches/sheffield/
https://www.shsc.nhs.uk/urgent-help
Mental Health General Support
https://iaptsheffield.shsc.nhs.uk/
https://www.sheffieldmind.co.uk/listening-line-2021
http://www.selfhelpguides.ntw.nhs.uk/iaptsheffield/
Adolescent Mental Health Support
https://www.sheffieldfutures.org.uk/projects/door43/
Domestic Violence
https://www.nationaldahelpline.org.uk/
https://www.saffronsheffield.org.uk/
Victims of Sexual Assault
Sexual Health and Contraception
https://www.sexualhealthsheffield.nhs.uk/
https://www.nhs.uk/conditions/contraception/
https://www.nhs.uk/conditions/contraception/emergency-contraception/
Sleep
https://www.shsc.nhs.uk/services/short-term-educational-programme-step
https://thesleepcharity.org.uk/information-support/adults/
Menopause and HRT
https://www.menopausematters.co.uk/
Smoking Cessation
https://smokefreesheffield.org/
Alcohol and Drug abuse
https://www.shsc.nhs.uk/services/sheffield-treatment-and-recovery-team-start
Social Care and Support
https://www.sheffield.gov.uk/home/social-care
https://www.ageuk.org.uk/sheffield/
Pregnancy
Miscarriage
https://www.nhs.uk/conditions/miscarriage/
https://www.tommys.org/baby-loss-support
These are external links and Tramways Medical Centre cannot be held responsible for information provided on these websites. It is not meant as an exhaustive list and if you require further support please contact us.